Financial Scams

Beware of financial scams

In recent years, there has been a significant rise in the number of people in the UK who have been targeted by scammers.

What are scams?

Scams typically involve fraudsters deceiving people into believing they are speaking to a police officer, a member of bank staff, or a representative of a corporate entity. The fraudsters may attempt to convince you that you are owed a refund, persuade you to transfer money to another account, or ask for your personal and/or financial information in order to gain access to your account.
*** legitimate companies will never email you asking for your bank account details, nor will they provide you with new bank details on an email ***

Some examples of fraudulent schemes:

  • Phishing SMS targeting people. Example - The Mobile phone message states that your account has been locked, and directs you to click on a link to update your details and regain access. This leads to a fake website asking for credit card and banking credentials.
  • Phishing email targeting people. Example - The email states that unusual activity has been detected on the customer’s account or you have limited access and directs them to click on a link to confirm their account information. This leads to a fake website asking for credit card and banking credentials.
Fraudulent emails that appear to be from us or other legitimate businesses may attempt to trick you into providing personal information such as your mobile phone number, ID, Internet or Telephone Banking password, credit card details, etc. we will never send you an email asking for your password or send you a link to login to Internet Banking.

Don't respond to any email requests for this information and don’t click on any links within these emails, even if they appear to have come from us. We'll never ask you to disclose your details in this way.

In order to keep yourself safe, please take all reasonable precautions. Do not trust unsolicited calls. Do not give any personal or financial information to people before verifying their credentials.

How do you know that it is Friendly Wealth Management contacting you?

When making or answering calls we follow a ‘Three Step Data Security Check’ in which we will ask you for three of the following answers:
  • Full Name
  • Date of Birth
  • Email Address
  • Telephone Number
  • Policy Number
  • Letter or Client Reference
If you would like us to speak to a friend or family member on your behalf we will always ask you to set up a password. In this instance we would ask the friend or family member for this password in order to clear our data security check.

When you sign our Client Agreement it prompts you to indicate which other methods of contact you would prefer being contacted via including Email, Post and SMS. 

If you have opted to be contacted by us via Email we will ensure the following:

  •  All our emails come from an email address that is either or
  • We will always put a signature on an email which indicates who we are and what our job role is.

If we contact you by post we will always ensure:

  • The front cover page will always be printed on our Company Letterhead 
  • The letter will always be signed

If we contact you by SMS (i.e. Mobile Phone Message) we will always ensure:

  • We sign off at the end of the SMS message with our Company name i.e. Friendly Wealth
  • We will never put any personal information in an SMS, these will only be used for updates and appointment confirmations

Should you have any hesitation that it is not Friendly Wealth Management contacting you, please call us immediately on 01785 257 257.

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Get in touch with Friendly Wealth Management in Stafford today! Call us on
01785 257 257

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